Frequently Asked Questions

Instrument Quality & Preparation

Is the mridanga tuned before dispatch?

Yes. Your mridanga is prepared and tuned before dispatch. We check the instrument, tune it appropriately, and share photos and a sound demonstration with you for your confirmation before it is safely packed and dispatched.

Can I choose the sound?

Because each instrument is unique, we provide a sound demonstration of the actual instrument being prepared for your order so you can hear its characteristics before it is dispatched.

What is the difference between a traditional clay mridanga and a fiber mridanga?

A traditional clay mridanga provides an authentic, deep acoustic tone but requires more careful handling. A fiber mridanga is highly durable and excellent for travel, beginners, or street Sankirtan, while still offering a very good traditional sound.

Which mridanga is suitable for beginners?

Our Fiber Mridangas and Balaram Mridangas are very popular for beginners because of their durability and ease of maintenance.

Shipping & Orders

Do you ship internationally?

Yes, Worldwide Shipping Available. We ship to devotees globally. International shipping charges vary based on destination, weight, dimensions, and courier.

How much does shipping cost?

Shipping costs in India depend on the destination, weight, and package size. For international orders, please provide your complete delivery address on WhatsApp or at checkout to receive an accurate shipping quotation.

Do international customers pay customs?

Yes, international customers may be responsible for customs duties, import taxes, and other clearance charges imposed by the destination country.

What happens if the product is damaged in transit?

We ensure products are carefully packed for safe transportation. However, if transit damage occurs, please contact us promptly with clear photographs and video evidence. Do not discard the packaging. We will assess the situation and follow the applicable courier process for resolution.

Do you offer Cash on Delivery (COD)?

Our general policy requires full payment before dispatch. COD is generally not available unless explicitly confirmed for a specific product (such as occasionally offered on the Nitai Balaram Mridanga).

Contact & Support

How do I place a WhatsApp order?

Simply message us at +91 75011 97661 with the product you are interested in. We will confirm availability, price, and shipping details directly with you.